Plan. Deploy. Integrate. Support.
TekkPak Technologies helps businesses build and support cloud infrastructure, business applications, unified communications and voice & data networks with practical engineering, integration and ongoing support.
One Technology Partner for Cloud, Applications, Communications and Networks
Instead of treating cloud, ERP, telephony and networking as disconnected projects, TekkPak helps organisations design and support technology around the way their people actually work.
Cloud. Applications. Communications. One Connected Technology Portfolio.
Microsoft Azure, Dynamics 365, Odoo ERP, 3CX, Grandstream, Mitel OpenScape Business, networking and managed support, brought together around your business requirements.
Technology Services Built Around Real Business Requirements
Start with one focused requirement or combine multiple services into an integrated TekkPak solution.
Microsoft Azure Services
Assess, deploy and support practical Azure infrastructure for servers, storage, backup, secure networking and hybrid connectivity.
Microsoft Dynamics 365
Implementation assistance and support for Dynamics 365 Business Central and Dynamics 365 Sales within clearly defined project scope.
Odoo ERP Services
Connect sales, purchasing, inventory, accounting, CRM, projects and other workflows through an integrated Odoo environment.
Business Telephony & UC
Deploy and integrate business communications using 3CX, Grandstream UCM and Mitel OpenScape Business.
Voice & Data Networking
Design, integrate and maintain networks supporting business applications, IP telephony, WiFi, branch connectivity and cloud access.
AMC, SLA & Managed Support
Keep supported communications, networking, cloud and business systems operational through structured technical support.
Azure Compute, Storage and Secure Connectivity
TekkPak helps businesses start with practical Azure services rather than unnecessary cloud complexity. Projects can begin with an assessment and expand into compute, storage, backup and networking according to the requirement.
Connect Business Processes With Dynamics 365 and Odoo
TekkPak helps organisations move from disconnected spreadsheets and isolated applications toward structured, integrated business workflows.
Dynamics 365 Business Central
Assessment, setup and administration assistance for selected Business Central deployments.
- Readiness assessment
- Company setup
- Users and permissions
- Customers and vendors
- Sales and purchasing
- Basic inventory
- Standard workflows
- Ongoing administration
Dynamics 365 Sales
Structure sales activity around leads, opportunities, accounts, customer relationships and pipeline visibility.
- Environment setup
- Users and security roles
- Accounts and contacts
- Leads and opportunities
- Sales pipeline
- Views and dashboards
- Basic workflow automation
- Managed support
Odoo ERP & CRM
Configure a modular Odoo environment around the operational processes your business actually needs.
- CRM and Sales
- Purchase
- Inventory
- Accounting and Invoicing
- Projects and Expenses
- Data migration assistance
- Odoo Studio
- Workflow automation
Business Communications From Desk Phone to Cloud PBX
TekkPak combines communication platforms, SIP connectivity, endpoints and network integration to build practical solutions for offices, branches, remote users and contact centres.
3CX
Deploy and configure 3CX for professional business calling, remote users, SIP trunks, routing, queues and supported integrations.
Grandstream UCM Series
Design, deploy and support Grandstream UCM based communication environments with endpoints, gateways and remote connectivity.
Mitel OpenScape Business
Support and maintain supported OpenScape Business environments, including systems originally deployed under the Siemens and UNIFY ecosystem.
AMC, SLA and Managed Support Services
Technology support should not begin only after something fails. TekkPak can provide structured maintenance, troubleshooting, configuration assistance and preventive reviews under an agreed support scope.
PBX & Unified Communications Support
- Mitel OpenScape Business
- Grandstream UCM Series
- 3CX
- SIP trunks and routing
- IP phones and endpoints
- Configuration backup review
- Fault diagnosis
- Preventive maintenance
Voice & Data Network Maintenance
- Routers and gateways
- Managed switches
- PoE infrastructure
- Wireless access points
- VLANs and voice VLANs
- WAN and internet connectivity
- VPN links
- Network troubleshooting
Suitable for smaller environments requiring dependable remote technical assistance and routine administration during agreed business hours.
Designed for operational business systems requiring priority support, preventive reviews, configuration assistance and defined response targets.
For important communication and infrastructure environments requiring enhanced escalation, proactive checks and agreed onsite support arrangements.
Start With a System Health Check
Before assuming maintenance responsibility for an environment installed by another provider, TekkPak can assess its present condition and document known risks or deficiencies.
PBX & Unified Communications Health Check
Suitable for supported Grandstream UCM, 3CX and Mitel OpenScape Business environments.
Voice & Data Network Health Check
Review the network supporting users, telephony, WiFi, branch connectivity and cloud applications.
From Requirement to Ongoing Support
TekkPak starts with the requirement before choosing technology, helping keep architecture, implementation and support aligned.
Discover
Understand users, sites, workloads, workflows, communications and business objectives.
Assess
Review feasibility, infrastructure, licensing, dependencies, security considerations and existing systems.
Design
Define the proposed architecture, scope, prerequisites and implementation approach.
Deploy
Configure, integrate, test and hand over the agreed solution with appropriate documentation.
Support
Maintain supported environments through an AMC, SLA, managed service or agreed technical support arrangement.
Technical Guides From TekkPak Deployment Experience
Explore practical configuration and decision guides related to communication systems TekkPak deploys and supports.
Configure a Grandstream UCM6300 IP PBX
A practical setup path covering planning, extensions, trunks, call routing and security.
Read the guideConfigure Call Queues on UCM6300
Configure agents, queue behaviour, routing strategies and operational controls.
Read the guideBuild a Multi Level IVR on UCM6300
Design clear caller journeys using menus, time conditions and fallback routing.
Read the guideGrandstream UCM6300 Call Recording
Understand recording configuration, storage, security and operational considerations.
Read the guideConfigure Call Recording in 3CX
Plan and configure recording for users, queues and supported business requirements.
Read the guide3CX Versus Grandstream UCM
Compare deployment model, cost structure, integrations, call centre capabilities and control.
Read the comparisonFrequently Asked Service Questions
Clear answers about implementation, cloud services, business applications and ongoing support.
What technology services does TekkPak Technologies provide?
TekkPak provides Microsoft Azure cloud and networking services, Microsoft Dynamics 365 Business Central and Sales services, Odoo ERP implementation, 3CX deployment, Grandstream UCM and Mitel OpenScape Business solutions, voice and data networking, system health checks and ongoing AMC, SLA and managed support services.
Does TekkPak provide Annual Maintenance Contracts and SLA support?
Yes. Depending on the environment and customer requirement, TekkPak can provide an Annual Maintenance Contract, SLA based Support Agreement, Managed Service or another agreed support model. Coverage, support hours, response targets and included services are defined in the individual agreement.
Which PBX systems does TekkPak support?
TekkPak provides implementation and support services for supported Grandstream UCM Series systems, 3CX deployments and Mitel or UNIFY OpenScape Business environments. Exact coverage depends on system version, licensing, equipment condition and the agreed support scope.
Can TekkPak support a system originally installed by another company?
Yes, subject to assessment. TekkPak may first perform an onboarding health check to review system condition, software or firmware, licensing, configuration, backups, administrator access, network dependencies and known faults before maintenance responsibility begins.
Does TekkPak provide voice and data network maintenance?
Yes. Depending on the agreed scope, support can cover routers, managed switches, PoE infrastructure, wireless access points, VLANs, voice VLANs, WAN links, VPN connectivity and the network infrastructure supporting IP telephony and cloud applications.
What Microsoft Azure services does TekkPak provide?
TekkPak provides selected Azure assessment, deployment and support services including virtual machines, storage, backup, virtual networking, site to site VPN, remote connectivity and network health reviews, subject to project requirements and agreed scope.
Can TekkPak implement Odoo ERP?
Yes. TekkPak can assess and implement selected Odoo applications including CRM, Sales, Purchase, Inventory, Accounting, Invoicing, Expenses and Projects. Data migration, workflows and Odoo Studio configuration can also be included where required.
Does TekkPak provide Dynamics 365 services?
Yes. TekkPak provides selected implementation and support services for Microsoft Dynamics 365 Business Central and Dynamics 365 Sales. Complex development, specialist financial transformation and advanced industry implementations are assessed separately.
Does TekkPak provide services outside Lahore?
TekkPak is headquartered in Lahore and provides remote and onsite services across Pakistan according to project scope and location. Selected cloud, software, configuration and support services can also be delivered remotely to international customers.