Authorized Grandstream and 3CX Solutions in Pakistan

Grandstream · 3CX · Cloud Call Center IP Phones & Cloud PBX
Solutions in Pakistan

Voice · Data Networking · Customer Experience

TekkPak Technologies designs, deploys and maintains Grandstream telephony, GWN networking and facility management infrastructure, together with 3CX Cloud PBX, Cloud Call Center, CRM and TekkChat customer experience solutions.

6+ Global Technology Brands
100+ Deployments
8+ Years of TekkPak
360° Life Cycle Support
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Who we are and what we do

One technology partner for communications, infrastructure and software

TekkPak Technologies is a Lahore based IT, telecom and software company that supplies, integrates and supports complete business technology solutions across Pakistan, while delivering cloud software and automation services to customers worldwide.

In simple terms: we connect business conversations, customer data and everyday workflows, from the IP phone on a desk to the CRM record, cloud contact centre and omnichannel inbox behind it.

IP Telephony

Grandstream, 3CX and Mitel systems, endpoints and gateways.

Networking

Managed WiFi, switching, routing and secure multi site connectivity.

Software

CRM, TekkChat, Odoo, workflow automation and customer engagement.

Cloud and Infrastructure

Microsoft cloud services and HPE led compute and infrastructure solutions.

Consulting and solution designSupply and licensingIntegration and deploymentTraining and supportPakistan delivery, global software reach
Authorized technology ecosystem

Technology Partnerships
Behind Our Solutions

TekkPak combines authorized Grandstream and 3CX solutions with Mitel, Microsoft, HPE and Odoo technologies. Our team brings these platforms together through solution design, genuine licensing, integration, deployment, training and life cycle support.

Genuine Licensed Products
Local Warranty Coverage
Certified Expert Support
Pakistan-Wide Delivery
Grandstream solutions in Pakistan

Grandstream IP Phones, UCM6300 PBX, GWN Networking and VoIP Gateways

Choose genuine Grandstream products with solution sizing, deployment, configuration and local support from an authorized reseller.

Grandstream IP Phones

GRP carrier grade desk phones, executive models, GXV video phones, WP WiFi handsets and DECT mobility for every role.

Desk, WiFi, DECT and videoExplore IP phones

UCM6300 IP PBX

On premise unified communications with calling, IVR, queues, recording, conferencing, Wave apps and third party integration APIs.

Up to 3,000 users by modelExplore UCM6300

GWN Networking

Indoor and outdoor WiFi access points, switches, routers and centralized management for offices, campuses, hospitality and retail.

WiFi 6, WiFi 7 and switchingExplore networking

FXS and FXO Gateways

HT and GXW gateways connect analog phones, fax devices and PSTN lines to modern SIP based communication platforms.

Migration without disruptionExplore VoIP gateways
Gateway selection matters: FXS products such as HT800 and GXW4200 series connect analog phones or fax devices. FXO products such as HT841, HT881, GXW4104 and GXW4108 connect analog PSTN lines to an IP PBX.
3CX cloud call centre for SMBs

3CX Cloud Call Center and Cloud PBX for SMBs

TekkPak designs and deploys 3CX cloud call centre solutions for growing businesses, combining professional voice queues with digital channels, remote agent apps, reporting and CRM integration.

Connected workflow: customer contact → intelligent routing → agent conversation → CRM activity → follow up and analytics.
Queue intelligenceRoute calls by availability and service logic, with supervisor visibility and performance reporting.
Work anywhereEquip agents with web, desktop and mobile clients while keeping business communications managed centrally.
CRM contextConnect calls and customer records for lookup, click to call, activity capture and more consistent follow up.
Omnichannel readyExtend the solution with TekkChat for a shared inbox across supported messaging and digital channels.
Software and business automation

CRM, TekkChat and Business Automation for Global Customers

Our software practice serves organizations in Pakistan and international customers that need adaptable cloud solutions, integrations and human centred workflows.

Omnichannel engagement

TekkChat

Bring supported customer conversations into one shared workspace with routing, ownership, conversation history and team visibility.

Explore customer engagement
Customer intelligence

TekkPak CRM

Manage leads, customers, activities and follow ups in one practical system that can connect with your communications workflow.

Discuss your CRM workflow
Integrated solution

CRM + TekkChat + Telephony

Connect Grandstream or 3CX with CRM and digital engagement so teams can work with stronger customer context and fewer disconnected tools.

Design an integrated solution
Enterprise operations

Odoo ERP and CRM

Implementation, configuration and integration across sales, CRM, inventory, service and other business operations.

Explore Odoo services
Cloud and security

Microsoft Solutions

Microsoft 365, Azure, device management and security services aligned with how your teams communicate and work.

Explore Microsoft solutions
Custom delivery

Automation and Integrations

APIs, workflow automation, dashboards and purpose built software that connect existing systems instead of creating another data silo.

Discuss a software project
Industry software solutions

Industry Software and Automation for Real Business Workflows

TekkPak combines software, CRM and intelligent WhatsApp automation to help sector-specific teams respond faster, reduce repetitive work and deliver a more consistent customer experience.

Which industries does TekkPak support? Our configurable solutions currently address education, travel, real estate, restaurants, diagnostic laboratories, logistics and courier operations, with custom integrations available for other sectors.
Education technology

School Management Software

Connect administration and parent communication with digital fee information, attendance alerts, result delivery and automated student service workflows.

Attendance alertsFee communicationDigital results
Explore school automation
Travel automation

Travel Agency Management Software

Capture travel enquiries, organize customer requirements and automate common communications such as quotations, visa checklists and document delivery.

Lead captureVisa checklistsDocument delivery
Explore travel automation
Property sales automation

Real Estate Management Software

Qualify property leads, share relevant inventory, schedule site visits and maintain structured follow-up across agents and customer conversations.

Lead qualificationProperty matchingVisit scheduling
Explore real estate automation
Food and beverage

Restaurant Management Software

Support ordering, reservation requests, delivery updates, customer queries and targeted promotions through connected digital workflows.

OrdersReservationsCustomer updates
Explore restaurant automation
Healthcare operations

Laboratory Management Software

Improve patient communication with appointment workflows, test information, report delivery, status notifications and structured feedback collection.

AppointmentsReport deliveryPatient feedback
Explore laboratory automation
Logistics automation

Courier and Delivery Software

Connect order verification, shipment tracking, delivery updates, digital proof of delivery and COD workflows for customers and field teams.

COD verificationLive trackingDigital POD
Explore logistics automation
Need a solution for another industry?We can adapt CRM, TekkChat, communication and workflow automation around your operating model.
Discuss your workflow
End to end delivery

End to End Solution Design, Deployment and Life Cycle Support

We take responsibility across the solution lifecycle, helping reduce handoffs between hardware vendors, software teams and deployment partners.

Discover

Understand users, sites, call flows, networks, data, security and measurable business outcomes.

Design

Select the right architecture, products, licences, integrations and migration approach.

Deploy

Configure, integrate, test and roll out with documentation and user training.

Support

Monitor, troubleshoot, optimize and extend the solution as your business evolves.

Practical technology guidance

Grandstream and 3CX Guides from Our Deployment Experience

Step by step guides and decision resources for IT managers, business owners and communications teams.

Grandstream guide

Configure a Grandstream UCM6300 IP PBX

A practical setup path from planning and extensions to trunks, call routing and security.

Read the guide
Call centre guide

Configure call queues on UCM6300

Set up agents, routing strategies, queue behaviour and operational controls.

Read the guide
Call flow guide

Build a multi level IVR on UCM6300

Design clear caller journeys with menus, time conditions and fallback routing.

Read the guide
Recording guide

Grandstream UCM6300 call recording

Understand recording policies, configuration, storage and operational considerations.

Read the guide
3CX guide

Configure call recording in 3CX

Plan and configure recording for users, queues and business requirements.

Read the guide
Decision guide

3CX versus Grandstream UCM

Compare deployment model, cost structure, call centre depth, integrations and control.

Read the comparison
Quick answers

Frequently asked questions

Clear answers about TekkPak, our products and how we deliver.

What does TekkPak Technologies do?

TekkPak supplies, integrates and supports IT, telecom and software solutions. Its portfolio includes Grandstream IP phones, UCM6300 IP PBX systems, GWN networking, VoIP gateways, 3CX cloud call centres, CRM, TekkChat, Microsoft, HPE, Mitel and Odoo solutions.

Is TekkPak an authorized Grandstream reseller in Pakistan?

Yes. TekkPak is an authorized Grandstream reseller in Pakistan and provides genuine products, solution design, configuration, deployment and support.

Can TekkPak integrate CRM and omnichannel messaging with a phone system?

Yes. TekkPak can design integrated solutions that connect its CRM and TekkChat with compatible Grandstream or 3CX deployments, subject to the required APIs, licences and project scope.

Does TekkPak offer cloud call centre solutions for small businesses?

Yes. TekkPak provides 3CX based cloud call centre solutions for SMBs, including call queues, agent clients, reporting and integrations selected for the business requirement.

Can international customers buy TekkPak software services?

Yes. TekkPak serves global customers with cloud software, CRM, omnichannel engagement, automation and integration services, while physical product supply and onsite work depend on location and project scope.

Start with the right architecture

Let’s build a connected, future ready business

Tell us what you want to improve. We will help map the practical combination of products, cloud services, software and integration.