Grandstream Solutions Pakistan | TekkPak Technologies

Grandstream systems typically reduce communication costs by 60-70% compared to traditional PSTN or proprietary PBX systems. There are no per-line rental fees, long-distance charges are eliminated through SIP trunking, and the zero-licensing model means you pay once for the hardware with no recurring subscription costs. A typical 50-user business can save PKR 200,000-400,000 annually in operating expenses.

Yes, Grandstream UCM series offers robust API support for integration with popular platforms including Salesforce, Zoho CRM, Microsoft Dynamics, Odoo ERP, and custom applications. TekkPak Technologies provides integration services to ensure seamless connectivity between your communication system and business applications, enabling features like screen pop-ups, click-to-dial, and automatic call logging.

Grandstream offers scalable solutions perfect for businesses of all sizes. The UCM6301 supports 500 users ideal for SMBs, while UCM6510 handles 3000 users for large enterprises. Even a 5-person startup benefits from professional features like auto-attendant, voicemail-to-email, and mobile integration. The zero-licensing model makes enterprise features affordable for small businesses that would otherwise be cost-prohibitive.

For optimal voice quality, allocate approximately 100 kbps per concurrent call (both upload and download). A 20-user office with 10 simultaneous calls requires around 1-2 Mbps dedicated bandwidth. For video conferencing, plan for 1-2 Mbps per HD video stream. We recommend business-class internet with QoS (Quality of Service) configuration. TekkPak provides complete network assessment and optimization as part of our deployment service.

Grandstream employs military-grade security including SRTP encryption for voice, TLS for signaling, HTTPS for management, secure boot technology, unique device certificates, and random default passwords. On-premise deployments keep all data within your network, perfect for industries with strict compliance requirements. Regular security updates ensure protection against emerging threats. TekkPak implements security best practices including firewall configuration and network segmentation.

Absolutely. Grandstream's Wave app enables remote workers to use their office extension from anywhere via smartphone, tablet, or computer. UCM RemoteConnect provides secure VPN-less connectivity for remote IP phones and branches. Employees get the same features as office users including internal dialing, voicemail, presence, instant messaging, and conference participation. Perfect for Pakistan's growing remote work and work-from-home culture.

On-premise UCM systems are installed at your location giving complete control, maximum security, zero monthly fees, and customization capabilities – ideal for organizations with existing IT infrastructure or data sovereignty requirements. CloudUCM is hosted by Grandstream with faster deployment, automatic updates, remote management, and predictable monthly costs – perfect for businesses wanting minimal IT involvement. UCM RemoteConnect offers hybrid benefits combining on-premise control with cloud convenience.

Yes, TekkPak Technologies offers comprehensive turnkey services including site survey, network design, equipment procurement, on-site installation, system configuration, SIP trunk setup, user training, and ongoing support. Our certified engineers handle everything from initial consultation to go-live, ensuring seamless deployment. We provide administrator training, end-user guides, and 24/7 technical support. Post-installation, we offer maintenance contracts for peace of mind.

Deployment timeline varies by complexity. A basic 20-30 user system can be operational within 3-5 business days. Larger implementations with 100+ users, multiple sites, custom integrations, and advanced features typically require 2-3 weeks. Cloud deployments are faster, often ready within 24-48 hours. TekkPak provides detailed project plans with clear milestones. We work outside business hours when needed to minimize disruption to your operations.